All of our coffee is roasted to order for maximum freshness. All orders are processed and shipped out the following day. It may take up to 3 business days for your order to arrive. Once your coffee has shipped, you will receive an email confirmation

All of our coffee is roasted to order for maximum freshness. All orders are processed and shipped out the following day. It may take up to 3 business days for your order to arrive. Once your coffee has shipped, you will receive an email confirmation with a tracking number.

Shipping

Coffee – Due to the perishable nature of our coffee and the freshness standards we guarantee, we are unable to accept returns on coffee. However, if we’ve made a mistake with your order, please contact our support team at contact@devocion.com for fur

Coffee &#x2013; Due to the perishable nature of our coffee and the freshness standards we guarantee, we are unable to accept returns on coffee. However, if we&#x2019;ve made a mistake with your order, please contact our support team at&#xA0;<a href="https://www.devocion.com/pages/contact" style=" text-decoration: none;" title="Contact Us">contact@devocion.com</a> for further assistance.Equipment &#x2013; For all third-party equipment returns and refunds please refer to original manufacturer return policy &amp; contact our support team at&#xA0;<a href="https://www.devocion.com/pages/contact" style=" text-decoration: none;" title="Contact Us">contact@devocion.com</a> for further assistance.Merchandise &#x2013; We accept returns within a 30 day period, only if merchandise is unused.

Returns

Devoción

Shipping & Return Policy

WHAT IS THIS?

WHO CAN JOIN?

HOW DO I EARN POINTS?

HOW DO I VIEW MY POINT BALANCE?

HOW DO I REDEEM MY POINTS?

IS THERE A LIMIT TO THE NUMBER OF POINTS I CAN EARN?

DO MY POINTS EXPIRE?

WHAT DO THE 'APPROVED', PENDING', AND 'CANCELED' STATUSES MEAN?

WHAT HAPPENS IF A FRIEND I REFER CANCELS OR RETURNS THEIR ORDER?

WHY DID MY ACCOUNT BALANCE GO DOWN?

I COMPLETED AN ACTIVITY BUT DIDN'T EARN POINTS!

HOW DO I LEAVE THE PROGRAM?

WHAT HAPPENS IF I LEAVE AND DECIDE TO JOIN AGAIN?

WHERE CAN I REPORT A PROBLEM OR GIVE FEEDBACK?

Loyalty Program